Two Online Retailers Find Success

By Kevin M. Smith: The Gazette
Date 2/10/06

Two Maryland online retailers — Z&M of Columbia and frednecks.com of Frederick — are far from being in same league as Amazon.com, but they have fashioned a growing business model built on doing most of their own online marketing.

Z&M has grown from a part-time endeavor specializing in selling razors that grossed ‘‘in the thousands” almost six years ago for partners Zack Mond and Mitchell Hyatt to a full-time corporation with 10 employees annually grossing in the millions and selling a full range of consumer goods, Mond said.

Z&M does not maintain links with any of Maryland’s online ‘‘malls,” Mond said. He did say the company has a link at catalogcity.com, a national online mall, because Z&M targets the national market.

In the last year ‘‘growth has been around 50 percent,” said Mond, declining to give specific figures.

On a smaller scale is frednecks.com, which features Frederick-related T-shirts, bumper stickers, baseball caps and the like. The business is a part-time endeavor, with ‘‘revenues ... enough to cover costs and a small profit,” said founder and operator Michael Cross.

‘‘The amount of traffic to the site has experienced tremendous growth over the last few months, thanks to advertising and more public presence,” he said. ‘‘The site gets an average of 10,000 hits per month, which is great for a small, local site.”

‘‘The amount of traffic to the site has experienced tremendous growth over the last few months, thanks to advertising and more public presence,” he said. ‘‘The site gets an average of 10,000 hits per month, which is great for a small, local site.”

To save time and money, Cross uses CafePress.com, which allows a user to upload personally produced designs, slogans and other artwork to produce a variety of products at no cost to the user. CafePress.com gets money only when the product sells and cuts a royalty check to the user.

‘‘The great thing is that the Web store is run 100 percent by a third party,” Cross said. ‘‘We simply submit designs, create the Web shop design, and they do everything else ... production, shipping, returns, credit card transactions, etc.

‘‘Although this means smaller profit margins for us, there is absolutely no overhead to sell our products on the Internet. It is a very cost-effective way to become involved in e-commerce.